Privacy Policy

Effective Date: 25-06-2026
Last Updated: 1-06-2026

Privacy Policy

Welcome to Pahwa Hyundai ("we," "our," or "us"). Pahwa Hyundai is the trade name under which Sai Shreeja Autosales Private Limited operates its authorized Hyundai dealership and related automotive services.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit https://www.pahwahyundai.com, submit enquiries, book a test drive, schedule vehicle service, purchase products or services, or otherwise interact with us.

By using this website, you consent to the practices described in this Privacy Policy.

1. Company Information

Legal Entity
Sai Shreeja Autosales Private Limited

Trade Name
Pahwa Hyundai

GSTIN
07AAICA3376Q1Z2

Registered Office

Ground Floor, Plot No. 11
Roop Nagar Road
Near Subzi Mandi
New Delhi – 110007
Delhi, India

Website

https://www.pahwahyundai.com

Email

info@pahwahyundai.com

Customer Care

cre@pahwahyundai.com

2. Scope

This Privacy Policy applies to:

1. Website visitors
2. Vehicle buyers
3. Test drive requests
4. Service bookings
5. Insurance enquiries
6. Finance enquiries
7. Exchange enquiries
8. Spare parts customers
9. Corporate customers
10. Job applicants
11. Marketing subscribers

3. Information We Collect

We may collect the following information:

Personal Information

1. Name
2. Mobile Number
3. Email Address
4. Residential Address
5. City
6. PIN Code

Vehicle Information

1. Vehicle Model
2. Registration Number
3. VIN (where applicable)
4. Service History
5. Warranty Details

Booking Information

1. Test Drive Requests
2. Service Appointments
3. Booking Preferences
4. Dealer Location

Financial Information

Where applicable:

1. Booking Amount
2. Transaction Reference
3. Payment Status

We do not store debit card, credit card or UPI PIN details.

Technical Information

1. IP Address
2. Browser Type
3. Device Information
4. Operating System
5. Referral URL
6. Website Usage Data

4. How We Collect Information

Information may be collected when you:

1. Visit our website
2. Fill out enquiry forms
3. Request a quotation
4. Book a test drive
5. Schedule vehicle service
6. Purchase accessories
7. Contact customer support
8. Subscribe to promotional communications
9. Participate in surveys
10. Apply for employment

 

5. Purpose of Collecting Information

Your information is used to:

1. Respond to enquiries
2. Schedule test drives
3. Process bookings
4. Arrange vehicle delivery
5. Provide after-sales support
6. Book vehicle service
7. Improve customer experience
8. Send service reminders
9. Process warranty requests
10. Improve website performance
11. Meet legal and regulatory requirements
12. Prevent fraud and misuse

6. Marketing Communication

With your consent, we may send:

1. New vehicle launches
2. Promotional offers
3. Exchange programs
4. Finance offers
5. Insurance renewal reminders
6. Service reminders
7. Accessories promotions
8. Event invitations

You may opt out at any time by using the unsubscribe option or contacting us.

7. Cookies Policy

Our website uses cookies to:

1. Improve website functionality
2. Remember user preferences
3. Measure website traffic
4. Analyse visitor behaviour
5. Improve website security
6. Enhance customer experience

Users can manage cookie preferences through their browser settings.

 

8. Sharing of Information

We may share your information only where necessary with:

1. Hyundai Motor India Limited
2. Payment gateway providers
3. Insurance partners
4. Vehicle finance partners
5. CRM service providers
6. IT support providers
7. Government authorities where legally required
8. Auditors and legal advisors

We do not sell or rent your personal information.

9. Data Security

We implement appropriate technical and organizational measures to protect personal information from:

1. Unauthorized access
2. Loss
3. Misuse
4. Alteration
5. Disclosure
6. Destruction

Although we strive to protect your information, no internet transmission or storage system can be guaranteed to be completely secure.

 

10. Data Retention

Personal information is retained only for as long as necessary to:

1. Complete transactions
2. Provide services
3. Meet legal obligations
4. Resolve disputes
5. Enforce agreements
6. Maintain vehicle service history

11. Your Rights

Subject to applicable law, you may request:

1. Access to your information
2. Correction of inaccurate information
3. Deletion where legally permissible
4. Withdrawal of consent
5. Restriction of processing
6. Information regarding data processing

Requests may be submitted through the contact details provided below.

12. Children's Privacy

Our services are intended for adults.

We do not knowingly collect personal information from children without appropriate parental or guardian consent.

13. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for:

1. Third-party privacy practices
2. External website content
3. Third-party policies

Users should review the privacy policies of those websites before providing personal information.

 

14. Legal Compliance

We process personal information in accordance with applicable laws, including:

1. Information Technology Act, 2000
2. Digital Personal Data Protection Act, 2023 (where applicable)
3. Other applicable Indian laws and regulations

 

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The revised version will be published on this page together with the updated effective date.

Continued use of the website after changes constitutes acceptance of the revised Privacy Policy.

16. Contact Us

For any questions regarding this Privacy Policy or the handling of your personal information, please contact:

Sai Shreeja Autosales Private Limited

Registered Office

Ground Floor, Plot No. 11
Roop Nagar Road
Near Subzi Mandi
New Delhi – 110007

Website: https://www.pahwahyundai.com

Email: account.service@pahwahyundai.com

Customer Care: +91 82794 97284

17. Meta Business Verification Statement

For transparency and business verification purposes:

1. Pahwa Hyundai is the trade name used by Sai Shreeja Autosales Private Limited.
2. This website is owned, managed and operated by Sai Shreeja Autosales Private Limited.
3. All legal notices, customer communications, bookings and website operations are carried out by or on behalf of Sai Shreeja Autosales Private Limited.
4. The company information published on this website is intended to remain consistent with its GST registration, government records, and Meta Business Verification requirements.

18. Acceptance

By accessing or using this website, submitting enquiries, booking a vehicle, requesting a test drive, scheduling vehicle service, or otherwise interacting with Pahwa Hyundai, you acknowledge that you have read, understood, and agreed to this Privacy Policy.